CSS Ltd. was formed in 1995 with the amalgamation of a family owned and operated business with the purchase of two other security based companies. At that time collectively these companies had 25 years experience in the security and institutional fields. A 100% privately owned Manitoba company, CSS is a supply house for Security and Institutional interests in retail, corporate, government and reseller markets. CSS aims to achieve complete customer satisfaction with every sale, and does so with a staff dedicated to giving the consumer the best of both product and service.
CSS has over 30,000 sq. ft. of warehouse, retail store and office space in Winnipeg, MB at the geographical centre of Canada. Being in the middle of the time zones we can offer service during normal business hours across the country. Our location also allows us to effectively and economically ship to any part of the country.
CSS is proud of its growth and its ability to provide products that fill the needs of all its customers With an ever increasing customer base stretching from coast to coast, CSS is continually being awarded contracts and standing offers from all parts of Canada. CSS is continually expanding it's product line to meet the needs of the ever changing and diverse security and institutional markets in Canada.
After visiting our web pages please feel free to contact us by completing the request form or send us an e-mail.
Thank you for visiting!
Geoff W. Gray
President
Ordering Information
Orders can be placed by phone, fax, mail, or through our on-line store. Please specify product number, name of product and quantity, as well as colour and size. Orders on custom printed or personalized products are subject to a 10% over or under margin. There is a $50.00 minimum order – orders of less than $50.00 are subject to a $15.00 processing fee.
Phone Orders: 800.563.5566 - Weekdays from 8:00 am to 5:00 pm Central Time
Fax Orders: 1.204.989.1010 - 24 hours a day seven days a week
Email Orders: sales@cssstores.com - 24 hours a day seven days a week
Mail Orders: CSS Ltd. 891 Century St. Unit A Winnipeg, MB R3H 0M3
On line Sales: www.cssstores.com
Purchase Order Sales: If you place your order by phone and intend to send a confirming purchase order, be sure it is clearly marked "CONFIRMING" to eliminate duplicate orders
Terms of Sale
Open Account – We extend credit to customers with current up to date accounts. Terms are net 30 days. Balances outstanding are subject to a 2% monthly late fee and/or collection fees
Credit Cards – Visa and MasterCard are accepted. List all numbers on your card and the expiration date with the card holders name. However we suggest that this method is ONLY used for phone orders or orders through our secure on-line store.
Prepaid – Orders that are accompanied by full payment in the form of cheque or money order receive a 2 ½ % discount. Orders paid by cheque are held until the cheque has cleared.
Shipping information
Products are shipped within 24 hours, except in case of unplanned stock depletions. You will be notified of delivery dates on out of stock items prior to processing your order. Orders are shipped F.O.B. WINNIPEG, or point of origin. Shipping charges are prepaid and included in the invoice. CSS Ltd. ships the most economical ground method, unless customer specifies differently. CSS Ltd. must be notified of any shipping discrepancies within 7 days of receipt of order.
Return Policy
Prior authorization from CSS Ltd. on all returned merchandise is required. This is to ensure proper credit or refund. All returned shipments should be prepaid. Returned merchandise may be subject to a 20% restocking fee. CSS Ltd. cannot accept returns on personalized or customized items. Returned goods must be returned in original boxes and/or cases. Goods must be return shipped at the purchaser’s expense.
Contact us at office@css-group.ca or our regular phone or fax for return authorization number, prior to returning goods.
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Quote Service
Need larger quantities? Need different sizes? Look for other products? Contact us and we will be happy to source out your needs. You'll be glad you did!